Privacy Policy

Last updated: May 2026

1. Introduction

Vidu Media Kft. (“Vidu”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect information when you use the Vidu platform, onboarding system, operational infrastructure, AI-assisted workflows and related services.

2. What information we collect

We may collect and process the following categories of information:

Account information

  • Name
  • Email address
  • Password (encrypted)
  • Organization/company information
  • User role and permissions

Organization data

  • Project information
  • Documents and uploaded files
  • Financial records
  • Communication data
  • Workflow and operational metadata

Technical information

  • IP address
  • Browser/device information
  • Login/session data
  • Usage analytics
  • Error logs and security logs

Billing information

Payments are processed securely by third-party providers such as Stripe and Számlázz.hu. We do not store full credit card details on our servers.

3. How we use information

We use collected information to:

  • Provide and operate the Vidu platform
  • Manage organizations and user accounts
  • Enable collaboration and workflows
  • Provide AI-assisted operational insights
  • Improve platform stability and security
  • Process subscriptions and billing
  • Prevent abuse and unauthorized access
  • Comply with legal obligations

4. AI-assisted features

Some Vidu features may use AI providers to generate:

  • summaries
  • operational insights
  • workflow suggestions
  • contextual analysis

AI processing is organization-scoped and permission-aware.

We do not intentionally share sensitive data outside the minimum required context necessary for requested AI functionality.

5. Data ownership

Organizations retain ownership of their uploaded data, operational information and project materials.

Vidu acts as a platform and infrastructure provider.

We do not sell customer data to advertisers or unrelated third parties.

6. Third-party services

Vidu may integrate with trusted third-party providers including:

  • Stripe
  • Számlázz.hu
  • Google services
  • Microsoft services
  • OpenAI
  • cloud storage providers

These providers may process limited information necessary to deliver their services.

7. Security

We implement reasonable technical and organizational measures to protect customer data, including:

  • permission systems
  • organization isolation
  • encrypted connections
  • audit logging
  • access controls

However, no system can guarantee absolute security.

8. Cookies and sessions

Vidu may use cookies and session technologies to:

  • maintain authentication
  • improve usability
  • protect security
  • remember preferences

9. Data retention

We retain data as long as necessary to:

  • provide services
  • comply with legal obligations
  • maintain operational integrity
  • resolve disputes and security incidents

Organizations may request deletion of their data where legally applicable.

10. Your rights

Depending on applicable laws, users may have rights to:

  • access personal data
  • request correction
  • request deletion
  • object to certain processing
  • request export of data

Requests may be submitted through the contact information below.

11. Changes to this policy

We may update this Privacy Policy periodically.

Updated versions will be published on this page with a revised effective date.

12. Contact

Vidu Media Kft.
Tax number: 25145634-2-13
Adress: 2120 Dunakeszi, Árok köz 1.
Email: hello@vidumedia.hu
Website: https://vidumedia.hu

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